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5 YEARS WARRANTY

REGISTER YOUR TIMEPIECE

Thank you for your purchase. By submitting this form, you can enjoy a 5 years warranty.

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Your Poincaré watch has been designed to stand the wear of time, so that you can use it throughout your life, whatever your activities. We offer a 5 year warranty on defects and services covered by this warranty. We will repair or replace, free of charge, any spare part and / or we will repair any defect detected by our services.

However, you will need to take care of it and maintain it on a regular basis. We recommend having the water resistance checked every year and performing a full service every 5 years, in our partner shops, or by contacting Poincaré.

All other rights resulting from improper performance of our services are expressly excluded. This warranty does not cover normal wear or damage caused by accidents, lack of care or neglect. This warranty is void if work is carried out on the watch by persons not authorized or not affiliated with Poincaré Watch.

Your personal information will be processed by Poincaré in accordance with Poincaré Privacy Policy for the purpose of offering or providing you our services, such as your warranty, and to keep you informed on Poincaré upcoming events and collections.

Each customer will receive during their purchase, an order confirmation containing access to their private and secure area. You will find in this personal area, your purchase history, but also all the specific information coming from Poincaré; whether it's your order progress, photos, videos and invitations to our exclusive Owners Club events.
At any time, each Poincaré watch owner can communicate with a person dedicated to their account.
If you wish, your Poincaré watch can be carefully packaged in gift packaging. You can also personalize your message on a Poincaré card.
You can have your Poincaré watch delivered to your home for free by our secure delivery service.
You can return for free, in its original packaging, within 10 days, and receive a full refund if you wish. Contact your advisor on your secure personal area.
Each customer will receive during their purchase, an order confirmation containing access to their private and secure area. You will find in this personal area, your purchase history, but also all the specific information coming from Poincaré; whether it's your order progress, photos, videos and invitations to our exclusive Owners Club events.
At any time, each Poincaré watch owner can communicate with a person dedicated to their account.
If you wish, your Poincaré watch can be carefully packaged in gift packaging. You can also personalize your message on a Poincaré card.
You can have your Poincaré watch delivered to your home for free by our secure delivery service.
You can return for free, in its original packaging, within 10 days, and receive a full refund if you wish. Contact your advisor on your secure personal area.
Each customer will receive during their purchase, an order confirmation containing access to their private and secure area. You will find in this personal area, your purchase history, but also all the specific information coming from Poincaré; whether it's your order progress, photos, videos and invitations to our exclusive Owners Club events.
At any time, each Poincaré watch owner can communicate with a person dedicated to their account.
If you wish, your Poincaré watch can be carefully packaged in gift packaging. You can also personalize your message on a Poincaré card.
You can have your Poincaré watch delivered to your home for free by our secure delivery service.
You can return for free, in its original packaging, within 10 days, and receive a full refund if you wish. Contact your advisor on your secure personal area.
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