SERVICING YOUR POINCARÉ

At Poincaré we want to ensure that your watch performs as well throughout your life as on the day you bought it. 

All that is needed is to give your Poincaré just the smallest bit of care. A Poincaré that is worn every day requires little looking after.

CARING YOUR POINCARÉ

We recommend that you wind your watch every day to provide the movement with the energy necessary for efficient operation. We also strongly recommend that you do a service every 4 to 5 years.

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CARING YOUR POINCARÉ

We recommend that you wind your watch every day to provide the movement with the energy necessary for efficient operation. We also strongly recommend that you do a service every 4 to 5 years.

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COMPLETE SERVICE

A complete service includes the stages of complete disassembly of the watch, polishing, fitting of the dial and hands, lubrication and movement adjustment, replacement of worn parts, cleaning, reassembly and final inspection. You have a 2 year warranty from the date of service.

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WHERE TO DEPOSIT YOUR POINCARÉ

For advice on the maintenance of your watch and to find out about our authorized maintenance centers, please contact us at owner@poincare-watch.com.

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WHERE TO DEPOSIT YOUR POINCARÉ

For advice on the maintenance of your watch and to find out about our authorized maintenance centers, please contact us at owner@poincare-watch.com.

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Each customer will receive during their purchase, an order confirmation containing access to their private and secure area. You will find in this personal area, your purchase history, but also all the specific information coming from Poincaré; whether it's your order progress, photos, videos and invitations to our exclusive Owners Club events.
At any time, each Poincaré watch owner can communicate with a person dedicated to their account.
If you wish, your Poincaré watch can be carefully packaged in gift packaging. You can also personalize your message on a Poincaré card.
You can have your Poincaré watch delivered to your home for free by our secure delivery service.
You can return for free, in its original packaging, within 10 days, and receive a full refund if you wish. Contact your advisor on your secure personal area.
Each customer will receive during their purchase, an order confirmation containing access to their private and secure area. You will find in this personal area, your purchase history, but also all the specific information coming from Poincaré; whether it's your order progress, photos, videos and invitations to our exclusive Owners Club events.
At any time, each Poincaré watch owner can communicate with a person dedicated to their account.
If you wish, your Poincaré watch can be carefully packaged in gift packaging. You can also personalize your message on a Poincaré card.
You can have your Poincaré watch delivered to your home for free by our secure delivery service.
You can return for free, in its original packaging, within 10 days, and receive a full refund if you wish. Contact your advisor on your secure personal area.
Each customer will receive during their purchase, an order confirmation containing access to their private and secure area. You will find in this personal area, your purchase history, but also all the specific information coming from Poincaré; whether it's your order progress, photos, videos and invitations to our exclusive Owners Club events.
At any time, each Poincaré watch owner can communicate with a person dedicated to their account.
If you wish, your Poincaré watch can be carefully packaged in gift packaging. You can also personalize your message on a Poincaré card.
You can have your Poincaré watch delivered to your home for free by our secure delivery service.
You can return for free, in its original packaging, within 10 days, and receive a full refund if you wish. Contact your advisor on your secure personal area.